EXECHANG POLICY
Exchange Policy
At Samriddhi's, we value your satisfaction and want you to love what you wear. If you're not completely happy with your purchase, we offer a simple exchange policy.
1. Eligibility for Exchange:
- You can request an exchange within 3 days of receiving the product.
- The item must be unused, in original condition, and with original packaging.
- Exchange is only available for size issues, wrong product received, or damaged item.
2. Items Not Eligible for Exchange:
- Customized or made-to-order jewellery
- Items that are used, broken by the customer, or without original packaging
3. Exchange Process:
- Email us at support@sonirawat69680@gmail.com with your order ID, reason for exchange, and a clear photo of the item.
- Once approved, you will need to ship the item back to us at your own cost.
- After we receive and inspect the product, we will delivered your exchanged item within 3-5 working days.
4. Important Notes:
- Exchange is allowed only once per order.
- We currently do not offer returns or refunds—only exchanges.
- Samriddhi's reserves the right to reject exchanges that do not meet our policy.